Return and exchange of articles

We make every effort to inform you about the articles via our website. If an item nevertheless does not meet your expectations, it can be exchanged or returned. Contact us at info@hyper-forge.com stating the order number and the products you want to exchange / return.

A number of conditions apply to returns and / or exchanges (hereafter: returns):

The items to be exchanged must be reported as return within 14 working days after receipt at the delivery address via our ticket system.

The items to be exchanged must still be in the original state of shipment, be provided with attached labels and be returned in their original packaging.

A fully completed return form must be sent along with your order. This form will be e-mailed to you upon return request.

Items that you have bought in the sale with a discount of 40% or more may only be canceled in accordance with Article View Term and can not be exchanged.

The shipping costs of return are in accordance with the law for your own account. however, we will also process the calculated shipping costs during the payment process when returning the costs incurred.

The items that have been reported for return must be returned to us at the delivery address, but no later than within 14 working days after receipt of the order. Hyper Forge only accepts returns that are registered in the manner described above and for which the instructions indicated at registration have been followed. Returns that are not or not registered within the stipulated time will not be accepted. Your return will be confirmed by e-mail after registration and after receipt of the article (s).